Thank you for your interest in DigiProduct! We understand that there may be situations where you need to cancel an order or request a refund. This policy explains our guidelines for cancellations and refunds.
Non-Refundable Digital Products:
Due to the nature of digital products, once an order is completed and the digital product has been delivered or downloaded, we generally do not offer refunds.
Digital products are non-tangible items and cannot be returned like physical products. Once a digital product has been delivered or downloaded, it is considered a completed purchase.
Exceptions:
We understand that exceptional circumstances may arise. You may contact us if:
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You have not received your purchased digital product.
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You received the wrong product.
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The purchased file is damaged or cannot be accessed due to a technical issue.
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You were charged more than once for the same purchase.
If your refund request is approved, the refund will be processed to your original payment method. The time required for the refund to appear may depend on your payment provider or bank.
Order Cancellation:
Due to the digital nature of our products, orders generally cannot be cancelled once the order has been completed and the product has been delivered or made available for download.
If you have an issue with your order, please contact us as soon as possible and we will do our best to assist you.
Contact Us:
If you have any questions regarding our Cancellation & Refund Policy, please contact us at:
Email: support@digiproduct.org WhatsApp: +91 9870068076
We are happy to help with any issues related to your purchase.